Polesitter Novelties Co. takes great pride in our customer service. If you should have any problems, questions, or concerns.. please contact us!
1000 Parsons Rd.
Grafton, Ohio 44044
440-926-1514
Fax: 440-926-3042
info@polesitternoveltiesco.comWe currently ship world wide via the US Postal Service. Special arrangements can be made for priority or over night shipping with prior notice. Please allow 7 to 10 days for delivery of most items.
Returns and Exchange Policy
We strive to ensure each of our products meets your expectations. If for any reason you are dissatisfied with your purchase, please contact us by phone or email to arrange for an exchange or return. Returns are accepted only for defective products within 30 days of purchase and a refund will be given, less shipping and handling fees.
Exchanges for damaged or defective items will be accepted within 30 days, and require email or phone approval.
Please contact us before returning any merchandise!